FREQUENTLY ASKED QUESTIONS
How did Endangered Cosmetics come about?
“Endangered Cosmetics is the brainchild of someone who loves makeup and animals. For as long as I can remember, I have always had a strong connection and deep love for wildlife, including the importance of wildlife conservation. In 2018, I decided to combine both my profession and experience as a makeup artist as well as my passion for animals, and created Endangered Cosmetics. I hope that it will unite people with the same passion as well as give back to the wildlife that inspires me.”
Is Endangered Cosmetics cruelty-free?
Absolutely! Our love for animals is at the CORE of our brand and we would never harm them.
Is Endangered Cosmetics vegan?
Yes we are! We will never include any animal by-product in our formulas.
How do we give?
Read more about you help us give back here!
Where can I buy Endangered Cosmetics products?
Our products are only available here at www.endangeredcosmetics.com!
Where are you located?
We are currently based in London, United Kingdom.
How much does shipping cost?
You can head over to our Shipping Info page for more information on our shipping options.
Do you ship Internationally?
Yes we do! We are more than happy to ship our products anywhere in the world.
How do I return my order?
To get the process started, please contact us within 14 days via email at email@example.com with “Returns & Exchanges” and your order number in the subject line. To be eligible for a return or exchange, your item must be unused and in the original packaging you received it in.
You can refer to our Returns Page for more information.
What do I do if my order was incorrect or if something was missing from my order?
Do not worry, just email us and our customer service team will help you.
How should I check to see if my order was placed?
Once your order is complete, a confirmation email will be sent to the email you entered in checkout.
How can I track my order?
Once your order is complete, if you have paid for tracked delivery, you will receive a confirmation email with all details in your order, including a tracking number.
How can I change or cancel my order?
Apologies, but once you’ve placed your order, it is final. However, if it is to change or correct your address, please email us immediately.
How do I stop receiving emails from Endangered Cosmetics?
We would hate to see you go, but if you must, click the “unsubscribe” button at the bottom of any email.
How can I get into contact with Endangered Cosmetics?
You can contact us via our contact form, or alternatively, you can email us at firstname.lastname@example.org
I just want to say Hi!
We would love to say hi too! You can find us on Instagram @endangeredcosmetics, Facebook @endangeredcosmetics, Twitter @endangeredcos.